Conditions

 

When undertaking any service with Sapiens the terms, or agreed contract will be discussed between the Sapiens lead and the client. All employees of Sapiens adhere to strict codes of professional ethics and conduct as given by the United Kingdom for Counselling and Psychotherapy (UKCP), and or the British Association of Counselling and Psychotherapy (BACP) the links to which can be found here:

 

UKCP: http://www.ukcp.org.uk/16/information/what-is-psychotherapy/ethical-principles-and-code-of-professional-conduct

 

BACP; http://www.bacp.co.uk/ethical_framework

 

Sara Sanders also practices within the ethical frame of the European Association of Transactional Analysis which can be found here:

http://www.eatanews.org/eata-2/ethics

 

All staff hold indemnity insurance to cover all aspects of their practice.

 

Cancellation of sessions

The time allocated and agreed is kept exclusively for that/ those clients. The Sapiens staff will be there whether the client/clients attend or not. It is for this reason that we ask for no less than 48 hours of notice cancellation for a session as we will still need to charge for the session if we are given any less notice. You will be charged for any missed sessions. You will not be charged if the session is cancelled by Sapiens.

 

Confidentiality

The content of any session is confidential. In order to adhere to good practice recommendations and ethical guidelines all Sapiens staff undergo professional supervision. Material from sessions may be discussed with the supervisor but no surnames or addresses will be used in order to maintain confidentiality.

 

Due to the nature of the work undertaken by Sapiens, on very rare occasions, it may be necessary to communicate with other professional bodies if there if a concern that someone may be in danger of harming themselves or others. This will be discussed with the client where possible if the situation allows.